Ledger® Login® (en-US) | Ledger Support

The Ledger® Login® process provides a secure and reliable way to access your cryptocurrency using the Ledger Live app and your Ledger® hardware wallet. Ledger is a global leader in crypto security, and its login mechanism is designed to offer users full ownership and protection of their digital assets. Rather than using traditional online credentials, Ledger uses your physical device—Ledger Nano S Plus or Ledger Nano X—to authenticate access.


What Is Ledger Login?

Ledger Login is not a typical username-password system. Instead, it requires you to connect your Ledger hardware wallet to your computer or mobile device and manually verify your identity using your PIN code. This ensures that only you—with physical access to your device—can access your crypto portfolio.

The Ledger Live app acts as your user interface, while your hardware wallet stores your private keys offline, safe from online threats.


How to Log In with Ledger

  1. Download Ledger Live
    Visit the official site: ledger.com/ledger-live and download the Ledger Live app for Windows, macOS, Linux, or mobile (iOS/Android).
  2. Connect Your Ledger Device
    Use a USB cable (or Bluetooth for Ledger Nano X on mobile) to connect your device.
  3. Enter Your PIN
    Unlock your hardware wallet using the PIN you created during initial setup.
  4. Open Ledger Live
    Once connected and verified, Ledger Live will recognize your device and give you access to your accounts, portfolio, and tools.

There are no usernames, passwords, or cloud-based logins—your Ledger device is your key.


Security Benefits

  • Cold Storage Security
    Your private keys never leave your Ledger hardware wallet, keeping them safe from hackers, phishing, and malware.
  • PIN Code Protection
    Your device requires a secure PIN to unlock. After three incorrect attempts, the device wipes itself as a security measure.
  • 24-Word Recovery Phrase
    This phrase allows you to restore your wallet in case of device loss or damage. It must be written down and stored securely offline.
  • Genuine Check
    Ledger Live checks that your device is authentic and hasn’t been tampered with.

Common Login Issues

  • Device Not Detected
    Try another USB port or cable. Ensure Ledger Live is up to date and that your device is unlocked.
  • Forgotten PIN
    If your device resets due to incorrect PIN entries, you can restore your wallet using your 24-word recovery phrase.
  • Firmware Issues
    You may need to update your Ledger device firmware to ensure compatibility with Ledger Live.

Get Help from Ledger Support

If you experience any login problems, visit the official Ledger Support portal at support.ledger.com. You’ll find troubleshooting guides, FAQs, and customer service assistance.


Final Thoughts

The Ledger® Login® system is a secure, simple, and effective way to access your cryptocurrency holdings through Ledger Live. By using a hardware device instead of passwords, Ledger puts you in full control of your assets, ensuring top-level protection every time you log in.